RensReality 101

About a month ago we moved to North Carolina.  We have been trying to get our 15 yr old daughter enrolled in high school for about three weeks now.  Between paperwork and shot records and trying to find birth certificates and proof of residence paperwork and AGHHH...it is almost impossible.  I enrolled myself in college with less time and fuss and I had scholarship things to sign and books and parking permit and....how can it possibly this complicated to put a kid in school???

Today they call wanting her transcript...again.  Her former school has sent transcript and report card and test scores twice now.  The new school even called me to let me know the paperwork was there the last time.  Then suddenly, no paperwork. 

The counselor reminds me we are running short on time.  I did not give in to the urge to strangle her.

North Carolina peoples...is this normal?  

Also, a quick question.  When I finish a phone call and say good bye, the other person kind of hangs on the phone and it is just...kind of wierd.  Am I missing a piece of phone etiquette?

*would like to see John Winchester enroll Dean and Sam in school here*